Your P&L looks normal. You feel EBITDA is too low. You're probably right.

When a distributor tells me they are tight on margin, it’s not always pricing that is the issue.

You need to look at where the data lives.

Payroll looks normal.

Software looks normal.

Freight looks normal.

The waste hides in the time and rework those line items absorb.

Count the manual rekeys between email and ERP along with the minutes a CSR loses confirming whether a drum is in stock.

Each broken handoff has a cost.

Clean up your workflows and EBITDA can move 50-100 basis points.